WildStar Support

How do I use my serial code?

Once your purchase is complete you will be given the option to Apply a Code to your account. 

NOTE: Occasionally when we have a large number of people purchasing at once, it may take some time for the "Unused Serial Codes" section to appear. The system will send you a second notification email when the code is available if you don't see it immediately.


Click on Apply a Code.  Because you purchased a code and have not used it yet you will see it listed under the Unused Serial Codes section shown below.

Click the radio button to the left and then select Next.  That will apply this code directly to your account.  If you purchased from another retailer enter your code in the space provided at the top and hit Apply.

Next you will need to choose your subscription.  You will have two options available to you.  You can select your subscription plan from the left side and hit Continue to enter your payment method.  The other option is if you already have a Game Time Card.  You can enter that number in the space provided on the right and hit Applyto add it to your account.  Setting up your subscription early makes sure you do not miss out on any of the action. 

But don’t worry!  Nothing will be charged to your card until the time that came with your initial purchase expires completely.  So if you want to cancel your subscription before that time runs out, you can, and you will not be charged.

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