WildStar Support

WildStar crashing with DirectX 10/11

We’ve seen some issues with higher end Laptop/PC cards that are geared more towards Direct X 10/11 experiencing crashing issues while attempting to play Wildstar.

If you are having this problem, you can force the game to use DirectX 9 by adding a command line to your shortcut.

To implement the command:

  1. Navigate to your Wildstar folder.
  2. Right-click on "Wildstar.exe" and select "Create Shortcut."
  3. Right-click on "Wildstar.exe - Shortcut" and select "Rename."
  4. Rename this file to "Wildstar Dx9"
  5. Right-click on "Wildstar Dx9" and select "Properties."
  6. Locate the "Target" line and add a space plus the following to the end " -dx9"

 An example of what your Target line should look like is:

"C:\Program Files(x86)\NCSoft\Wildstar" –dx9

  1. Click OK to save your changes.

Open "Wildstar Dx9" to start the game with the new command and let us know if your issue persists.

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